http://www.currentanalysis.com/ Analysis Reports provided by Current Analysis, Inc. en-us All materials Copyright 1997-2026 Current Analysis, Inc. Reproduction or distribution prohibited without express written consent. Sun, 15 Nov 2026 13:58:18 GMT http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133597&rss NiCE’s Cognigy platform upgrade makes AI agents faster to build and lets firms choose AI models to lower costs. Its programmable design is well-suited to a future of agent-to-agent interactions, though results at scale are yet to be proven. Oru Mohiuddin 2026-11-13T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133596&rss Talkdesk announced the launch of Voyager, a product that makes AI orchestration more tangible through use-case-driven, proactive workflows that complement human agents and help organizations demonstrate the value of AI. Oru Mohiuddin 2026-11-13T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133594&rss 8x8 has made context more accessible on ‘8x8 Platform for CX’. Context is information from past customer interactions, making current interactions more meaningful. Context is a new currency for measuring the value of customer experience platforms. Gregg Willsky 2026-11-12T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133591&rss At its 2026 Industry Analyst Summit in Hawaii, a key highlight was hybrid workforce solution, placing AI agents and human staff under one management framework, with both measured, governed, and held accountable to the same performance standards. Oru Mohiuddin 2026-11-12T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133590&rss Vodafone’s growth is gaining momentum, but challenges remain. Stronger service revenues, record Business growth, and an upgraded outlook show sign of light, but Germany continues to be flat. Is the turnaround finally gathering pace? Brendan Swan 2026-11-12T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133581&rss GlobalData’s poll on digital sovereignty has uncovered that, notwithstanding regional variations, over three-quarters of buyers want control but only half will pay a premium for it. Successful vendors will tailor the premium tiers correctly. Ismail Patel 2026-11-10T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133573&rss Five9 has agreed to acquire Level AI for $325 million in cash, adding proven, CX-specific AI to its CCaaS strength. Selling Level AI as a standalone solution will also create an additional revenue stream from customers that do not buy Five9 CCaaS. Oru Mohiuddin 2026-11-06T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133564&rss Salesforce has agreed to acquire Cresta reportedly for about $2.7 billion. Following the Fin and Braze acquisitions, the deal strengthens Salesforce’s voice AI and CCaaS offering. But success hinges on integration and competing with incumbents. Oru Mohiuddin 2026-11-04T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133552&rss ‘Zoomtopia 2026’ showcased the latest features for the Zoom platform. The star of this year’s ceremonies was Zoom’s ‘unified context layer’ combining data in systems of record with conversation data to drive decisions and get work accomplished. Gregg Willsky - Oru Mohiuddin 2026-11-02T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133545&rss At Huawei Connect 2026, the vendor set out a convincing vision for AI bringing together its AI infrastructure and platforms with enhanced training programs and an understanding that AI solutions need to be use case-oriented and tokenomics aware. Gary Barton - Dustin Kehoe 2026-10-30T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=94684&rss Google is well-positioned for the ongoing hybrid work environment and the burgeoning presence of agentic AI. However, rivals continue to innovate. The company needs to sustain the high level of enhancement it has brought to the platform. Gregg Willsky 2026-10-29T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133537&rss RingCentral announced four features for its ‘RingCX’ contact center offer. The signature feature levels the playing field between human and AI agents by supplying supervisors with visibility to manage the two constituents as a single workforce. Oru Mohiuddin - Gregg Willsky 2026-10-29T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133507&rss At WebexOne 2026, Cisco extended a chapter it first penned one year ago. Cisco continues to differentiate with AI permeating every product and layer of the Webex platform and ownership of the components that make its products a reality. Gregg Willsky 2026-10-21T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133508&rss Lumen has enhanced its resilience play with two offerings: Dual Path Wavelengths offers geo-diverse redundancy for fiber customers, while Service Assurance is designed to forewarn and forearm enterprises against potential service interruptions. Gary Barton - Brendan Swan 2026-10-21T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133501&rss Boomi is looking to add data observability and data quality capability with the acquisition of Elementary Data. This will enable Boomi customers to develop trustworthy AI that uses data they can trust. Siow Meng Soh 2026-10-20T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133498&rss The EU is still drafting its new MSS ownership rules, and EchoStar’s license expires in seven months. A credible, EU-controlled bidder bolsters the case for holding a European reservation in the final text of the rules to keep Elon Musk at bay. Emma Mohr-McClune - Ismail Patel 2026-10-20T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133479&rss Mitel WX connects the entire workforce including frontline and knowledge workers. Its hybrid platform is flexible and customizable, integrating voice, video, and messaging with vertical workflows for a consistent work experience across all roles. Oru Mohiuddin - Gregg Willsky 2026-10-13T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133478&rss Nokia’s sale of its Enterprise Campus Edge unit to Aurelius ends its state of limbo fueling private 5G market FUD, but PE ownership raises its own questions. Customers should ask for explicit roadmap and support guarantees before the deal closes. John Marcus 2026-10-13T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133468&rss AI is driving up voice traffic while also making voice more vulnerable. Fragmented, bolted-on solutions are no longer enough. Voice security needs to be integrated on the carrier network level and backed by strong verification at the business end. Oru Mohiuddin 2026-10-09T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133456&rss The CMA’s scrutiny over nexfibre’s bid for Netomnia could expose the future of the UK’s fiber market. Will it Keep overlapping networks to protect competition or allow consolidation to build stronger rivals to challenge BT’s Openreach. Brendan Swan 2026-10-08T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133387&rss Google announced three voice-activated AI features coming soon to Google Workspace that enable users to complete tasks with less effort. More importantly, the features support two important trends in the team collaboration space. Gregg Willsky 2026-09-25T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133380&rss CX agentic orchestration is becoming necessary due to growing complexity emerging from the increasing prevalence of probabilistic/agentic AI. The reality remains fragmented due to infrastructural limits and, most importantly, a trust deficit. Oru Mohiuddin 2026-09-24T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133377&rss Boomi has served as a hub for connecting applications, and it is evolving into a platform for connecting and governing AI agents. It is a worthy partner for service providers helping enterprises with their agentic AI development. Siow Meng Soh 2026-09-23T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133355&rss GlobalData’s GenAI Quarterly covers the latest news in this sector, providing insight into several announcements including the OpenAI GPT-6 Astra’s release, and new safety fears voiced by regulators, and AI companies across the world. Beatriz Valle - Charlotte Dunlap 2026-09-16T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133356&rss ‘Slackforce Surfaces’ is a new Slack platform feature that leverages the ‘Slackbot’ AI-driven work agent. It enables users to automatically generate and refresh tailored views of live data and context residing inside and outside Salesforce. Gregg Willsky 2026-09-16T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133350&rss Microsoft launched an AI-powered migration tool called Dynamics 365 Activate designed to run frictionless migration, currently from Salesforce to Dynamics 365, in an efficient and cost-effective manner, complementing its evolution toward a one-stop-shop for IT. Oru Mohiuddin 2026-09-11T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133344&rss There is a voice resurgence in customer service. Modern versions of conversational and agentic AI are enhancing the IP-voice experience by taking away the frictions and customer frustration that have been traditionally associated with it. Oru Mohiuddin 2026-09-10T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133337&rss Nokia’s Mobile Core Early Access brings advanced AI-based network connectivity into a hosted, hands-on environment—helping teams move faster from exploration to planning and use case validation, without upfront capital investment. Glen Hunt 2026-09-09T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=94527&rss Cisco's Webex mission is to support hybrid work and customer experience. While the Webex platform continues to be a premier solution for collaboration and customer engagement, Cisco faces intense competition from Microsoft, Google, and Zoom. Gregg Willsky 2026-08-31T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=118841&rss CPaaS vendors are embedding AI into their platforms, offering agentic AI solutions, and enabling developers to connect AI coding tools to communications APIs. The shift from comms APIs to connected omni-channel CX journeys drives demand for CPaaS. Siow Meng Soh 2026-08-31T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133281&rss Conversation intelligence tools apply AI to surface insights from conversations that would otherwise be missed, moving work forward and raising customer satisfaction. Conversation intelligence brings challenges, but they are not insurmountable. Gregg Willsky 2026-08-25T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133269&rss Apple's first foldable should be formidable, but hype won't guarantee adoption. At an expected $2,000-plus price, Apple must prove the foldable is worth the premium—and lean on its ecosystem, financing, and carriers to make the economics work. Nicole Teasley - Amanda Mitchell 2026-08-20T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133259&rss Everyone is looking to build AI factories, but who will connect them? Zayo’s deal with Nvidia could reignite long-haul network investment. Brendan Swan 2026-08-17T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133261&rss Generative AI has introduced a lot of dynamism but also upheaval in the data center market. As a result, infrastructure providers are enhancing their portfolios through innovation, partnerships, and acquisitions to keep up with the changes. Beatriz Valle 2026-08-17T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133256&rss IBM and OpenAI are expanding on their existing relationship, with the former making thousands of OpenAI-trained consultants available. But with so many similar partnerships, how is this one different? Amy Larsen DeCarlo 2026-08-14T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=104709&rss RingCentral has enhanced its reputation by growing its portfolio to include cloud communications, video meetings, collaboration, contact center solutions, webinars, and events, while aggressively infusing all of them with AI. Gregg Willsky 2026-08-14T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133255&rss Telstra reports its full year 2026 results showing positive benefits of its Connected Future 30 foundations, but persistent weakness across its enterprise and international business continues to weigh on the broader results. Brendan Swan - Siow Meng Soh 2026-08-14T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133251&rss Anthropic responded to the EU AI Act’s transparency rules, outlining plans to watermark Claude-generated content. The AI giant trails behind rival Google in committing to the daunting task of tagging massive amounts of content. Charlotte Dunlap - Beatriz Valle 2026-08-13T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133249&rss AT&T EdgeVis Cloud is a smart packaging move that can ease IoT video rollouts by removing on-premises server hassle. It should speed sales, but AT&T must have clear pricing, SLAs, and integrations before rivals frame it as table stakes. John Marcus 2026-08-13T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133248&rss Zoom has a compelling contact center solution and it’s winning larger enterprise customers. It’s now in the race for the customer engagement platform business, which is heating up with various players ramping up capabilities centered on agentic AI. Siow Meng Soh 2026-08-13T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133242&rss Fujitsu has laid out its 10-year vision that will see the expansion of AI, and new domains such as sovereignty, physical AI, and intelligent society. Its Oceania business is improving with a focus on consulting, Fujitsu IP, and key industries. Siow Meng Soh - Brendan Swan 2026-08-12T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133240&rss Certis has tapped AWS as a key partner to develop its physical AI solution, helping the company to achieve greater operational efficiency, deliver more value to customers, and enable new business opportunities. Alfie Amir - Siow Meng Soh 2026-08-11T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133241&rss Orange and Morrison have agreed to create a 50/50 joint venture to scale Orange's French data center platform to 400 MW. At the center is a EUR3 billion investment leveraging Orange’s sites and capital from Morrison. Ismail Patel 2026-08-11T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133239&rss Samsung used this summer’s Galaxy Unpacked event to redefine the competitive battleground. Hardware matters, but its real play is making foldables the gateway to an AI-powered ecosystem that boosts customer loyalty and widens the competitive moat. Amanda Mitchell 2026-08-10T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133235&rss The biggest challenge in data center construction today is that AI infrastructure requires simultaneous scaling across multiple constrained layers: electricity, cooling, networking, chips, facilities, capital, and operations. Beatriz Valle 2026-08-07T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133220&rss International voice is no longer a race for the lowest price. Strategic partnerships are redefining what was once a declining market, helping carriers improve quality, security, and innovation. Brendan Swan 2026-08-04T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133216&rss AT&T is joining forces with Palo Alto Networks to bring more advanced security capabilities into the network itself. The aim is to create a strong security defense built to stand up to AI-driven attacks operating at machine speed. Amy Larsen DeCarlo 2026-08-03T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133212&rss Infobip has launched Infobip AgentOS as a strategic move to evolve its business from CPaaS to an agentic AI powered CX platform. AgentOS is well-thought-out, but adoption depends on enterprise readiness to move forward with agentic AI. Siow Meng Soh 2026-07-31T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=95210&rss Microsoft remains dominant in the UC&C space. Integration between Microsoft Teams, Microsoft 365, and Microsoft Dynamics 365 is formidable, but Microsoft faces contemporary and legacy challengers as team collaboration has burgeoned. Gregg Willsky 2026-07-30T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133209&rss Zoom has strengthened its leadership position in supporting sales teams with updates to its ‘Revenue Accelerator’ tool and pending acquisition of the ‘Common Room’ platform. Gregg Willsky 2026-07-30T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133163&rss Lumen is integrating its advanced MDR solution with Palo Alto’s Cortex XSIAM SOC platform. The partnership will add insights from Lumen’s Black Lotus Labs threat intelligence arm to unify threat data on one console, reducing tool sprawl. Amy Larsen DeCarlo 2026-07-15T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133154&rss Google Cloud has offered more examples of customers putting agentic AI into production and achieving better business outcomes. As data is a key asset for AI development, sovereignty and cyber protection become even more crucial for enterprises. Siow Meng Soh 2026-07-13T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133146&rss Forget Subsea Cables. Australia’s biggest infrastructure race is shifting to terrestrial fiber with Vocus and Telstra racing to build Australia’s digital backbone. Brendan Swan 2026-07-10T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133145&rss Tata Communications is accelerating into pole position in an underserved India–Singapore connectivity market, building capacity ahead of rivals to capture rising AI-driven demand. Brendan Swan 2026-07-10T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=128932&rss Zoom has become a major player in the cloud-based collaboration and contact center space and continues to evolve. However, rivals such as Microsoft, Cisco, and Google are innovating as well, and their platforms pose stiff competition to Zoom's. Gregg Willsky 2026-06-30T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133089&rss The Google Cloud UK Summit was held in June 2026, at Tobacco Docks, in London (England), announcing the UK availability of Gemini 3.5 Flash, through the Gemini Enterprise Agent Platform and the Gemini Enterprise app, and showcasing partnerships. Beatriz Valle 2026-06-26T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133061&rss Coming after a major deal with the hotel chain Accor’s loyalty program, this new channel partnership with Trip.com could help Orange Travel gain access to one of the fastest growing sectors in the industry – Chinese tourists heading for Europe. Emma Mohr-McClune 2026-06-19T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133017&rss At Cisco Live US 2026, Cisco’s holistic approach to AI with respect to collaboration was on bold display. AI permeates each product and every layer of the Webex platform. Cisco’s ownership of the components making its products a reality is unique. Gregg Willsky 2026-06-10T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133018&rss Deutsche Telekom is enlisting Palo Alto Networks to provide the security platform for its sovereign cloud solution. Beyond providing data residency mechanisms, DT will also handle all elements of telemetry data, encryption keys, and audit logs. Amy Larsen DeCarlo 2026-06-10T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133014&rss Zoom unveiled ZoomMate and AI Productivity Suite, which leverage AI to convert siloed content into finished deliverables, enabling users to move work forward with less effort. The features support Zoom’s vision for creating a ‘system of action.’ Gregg Willsky 2026-06-10T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133010&rss Your data called… It wants quantum safe protection before tomorrow’s computers start decoding today's secrets… The next big thing might not be speed or coverage; it could be who secures data first. Brendan Swan 2026-06-09T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=133003&rss IBM and Google Cloud are jointly addressing the need to accelerate AI application development and deployment. The pair anticipate the partnership, which will rely on thousands of IBM consultants, to deliver multi-billion dollar returns. Amy Larsen DeCarlo 2026-06-05T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=132979&rss Remote desktops have always been touted as the solution for corporate desktop support and cybersecurity ills, but the concept has never taken off outside of niche use cases. Steve Schuchart 2026-05-29T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=132972&rss BT Group reports 2026 full year financial results, with BT International Business slumping sharply during the second half of the year, raising further questions over when the company’s long-promised turnaround will begin to materially take shape. Brendan Swan - Gary Barton 2026-05-28T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=132964&rss AWS has expanded its Amazon Connect to four agentic AI solutions. This helps to drive adoption of AI and also highlights its strategy to expand its business beyond infrastructure and platforms – leveraging AI to simplify workflows. Siow Meng Soh - Alfie Amir 2026-05-26T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=132944&rss Zoom unveiled a suite of capabilities designed to convert siloed content into actionable outcomes, though the new features deliver mixed success in advancing the company’s broader objectives. Gregg Willsky 2026-05-20T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=132900&rss Palo Alto Networks’ planned acquisition of Portkey is another part of its fast-moving plan to become a top player in the AI/agentic security space for enterprises. Steve Schuchart 2026-05-05T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=131624&rss 8x8 continues to undergo a fundamental transformation into a customer experience organization. It is making the pivot while facing entrenched competitors who enjoy deep resources, great brand equity, and large customer bases. Gregg Willsky 2026-05-04T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=132856&rss Google overhauled its infrastructure portfolio including its eighth generation (tensor processor units (TPUs), with two distinct, purpose-built architectures for training and inference, TPU 8t and TPU 8i, which will power Google’s supercomputers. Beatriz Valle 2026-04-24T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=132821&rss RingCentral has recently expanded its partnerships with Cox Business and Spectrum Business by supplying contact center capabilities for their portfolios. The partnerships provide each party with opportunity to capitalize on multiple market trends. Gregg Willsky 2026-04-21T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=132809&rss Nokia’s Hannover Messe updates sharpen its private wireless pitch but also raise the bar on simplicity. Rivals will still attack on complexity while Nokia tries to establish “industrial-grade, but easier-to-deploy” credibility. John Marcus 2026-04-17T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=132755&rss Tata Communications launches IZO Data Centre Dynamic Connectivity, a software-defined platform with self-healing network technology as it looks to reshape data center connectivity for enterprises worldwide. Brendan Swan 2026-04-01T00:00:00+01:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=103695&rss Despite pressure from falling usage among enterprises, IP voice is seen as a core product by most providers with the contact center market offering the biggest opportunity for growth. Gary Barton 2026-03-26T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=94695&rss Mitel has launched its latest chapter featuring a new go-to-market approach, restructured finances, and fresh leadership at the helm. The challenge will be maintaining the momentum generated under former CEO Tarun Loomba since the acquisition of Unify. Gregg Willsky 2026-03-26T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=132706&rss Over the past two months, 8x8 has reinforced its customer experience (CX) portfolio with fresh rounds of features. While the features align with market trends, their presentation risks causing customer confusion. Gregg Willsky 2026-03-24T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=132683&rss As in the past, AI dominated the airwaves at Enterprise Connect. However, in 2026, the reach and influence of AI within organizations was the hottest topic. The biggest challenge for competitors will be navigating the pitfalls of this environment. Gregg Willsky 2026-03-18T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=132681&rss Orange Wholesale partners with ng-voice to launch IMS-as-a-service, a cloud voice solution without the telecom headache. Though are telecom operators ready to ditch their beloved legacy mess, or will they keep running voice on telecom fossils. Brendan Swan 2026-03-17T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=132628&rss GlobalData provides a comprehensive view of the quarter’s key GenAI news including the announcements that Google is making a grab for Amazon’s e-commerce dominance and Anthropic’s Claude Code could modernize legacy programming language COBOL. Charlotte Dunlap - Beatriz Valle 2026-03-02T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=132583&rss With bandwidth and diversified connectivity surging, Ooredoo is carving out its fiber and subsea assets to fast track its ambition to become the Middle East’s leading regional connectivity powerhouse – but will this bold move secure that position? Brendan Swan 2026-02-23T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=132581&rss Telstra reported H1 FY2026 results with strong profit growth, but its enterprise fixed business still remains under pressure amid another round of workforce reductions across its enterprise and consumer segments. Brendan Swan 2026-02-19T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=94681&rss ALE's sizable partner network coupled with a global market presence are ALE's greatest hallmarks. However, the pace of innovation when it comes to artificial intelligence (AI) must be strengthened to compete successfully. Gregg Willsky 2026-02-18T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=132572&rss Vodafone is turning microwave backhaul into rainfall intelligence and mast sites into sensor hubs. Its data will be compelling for public sector resilience needs – but only if Vodafone productizes data accuracy, SLAs, and integrations. John Marcus 2026-02-18T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=132541&rss Telefónica’s rail pilot with OEM partner CAF is a strong proof point that edge and 5G can deliver real industrial outcomes. The challenge now for its edge compute footprint is advancing to repeatable, scalable deployments and more use cases. John Marcus 2026-02-05T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=94680&rss Avaya continues rebuilding under CEO Patrick Dennis, who took over in the wake of a transformation completed by his predecessor Alan Masarek. The challenge will be convincing the market that the company is sailing on smooth waters. Gregg Willsky 2026-01-28T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=129594&rss RingCentral continues to invest and expand its cloud-based communications portfolio, expanding its AI capabilities while building and deepening new strategic partnerships to strengthen its platform and market position. Gregg Willsky - Brendan Swan 2025-12-22T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=102021&rss Cisco's Webex mission is to elevate hybrid work and enhance customer experience. It continues to expand and strengthen its AI capabilities across the portfolio as competition from Microsoft, Google, and Zoom intensifies. Gregg Willsky - Brendan Swan 2025-12-18T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=102017&rss Microsoft 365 serves as the company’s flagship hybrid work suite, with Teams at its core. The company continues to expand its AI capabilities with a concentration on AI-driven agents, enhancing collaboration and productivity. Gregg Willsky - Brendan Swan 2025-12-17T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=102466&rss Enterprises continue to operate in hybrid work mode, galvanizing demand for collaboration solutions and further entrenching the importance of cloud delivery. Vendors have made cloud-based collaboration a centerpiece of their value proposition. Gregg Willsky 2025-12-08T00:00:00+00:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=127347&rss Zoom has blossomed into a holistic cloud-based collaboration player and continues to evolve. However, rivals such as Microsoft, Cisco, and Google are innovating as well, and their platforms pose stiff competition to Zoom's. Gregg Willsky 2025-12-08T00:00:00+00:00